Shipping & Delivery
At Krovio, we want to ensure that your shopping experience is as seamless and hassle-free as possible. That's why we offer shipping to customers all over Egypt. Here's what you need to know about our shipping and delivery policies:
Shipping Rates
Our shipping rates are calculated based on the shipping area and it's calculated with all shipping options during checkout.
Shipping Times
We strive to process all orders within 24 hours of receiving them. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order on our website or the shipping carrier's website.
Shipping times may vary depending on your shipping area. Here's a breakdown of estimated shipping times by area:
- Cairo and Greater Cairo: 2-4 business days
- Alexandria and the North Coast: 3-5 business days
- Red Sea and South Sinai: 4-6 business days
- All other areas: 4-7 business days
Please note that these are estimated shipping times and may vary depending on external factors such as weather conditions or shipping carrier delays.
Delivery
We are committed to ensuring that your order is delivered to you in a timely and safe manner. For this reason, we partner with reputable shipping carriers who have extensive experience in handling luxury fashion items.
Once your order arrives at your shipping address, our shipping carrier will require a signature to confirm delivery. If you are not available to sign for your order, the carrier will leave a delivery card with instructions on how to receive your order.
If you have any questions or concerns about your order, please don't hesitate to contact us at hello@krovio.com or call us at 01006005024.
Thank you for choosing Krovio as your luxury fashion destination.