Privacy Policy
At Krovio, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, place an order, or contact us for support.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system. We also collect information about your browsing behavior on our website, including the pages you visit and the links you click on.
When you place an order on our website or contact us for support, we collect personal information such as your name, email address, shipping address, and phone number.
How We Use Your Information
We use the information we collect to improve and personalize your shopping experience on our website. This includes:
- Processing and fulfilling your orders
- Providing customer support and responding to your inquiries
- Sending you marketing communications (if you have opted-in)
- Analyzing and improving our website and business operations
We may also disclose your information to third-party service providers who assist us in providing our services to you, such as shipping carriers and payment processors. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can do this by logging into your account on our website or by contacting us at hello@krovio.com.
You also have the right to opt-out of receiving marketing communications from us at any time. You can do this by clicking the "unsubscribe" link at the bottom of any marketing email we send you.
Data Security
We take the security of your personal information seriously and have implemented measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard encryption technology to secure your data during transmission and storage.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by posting the updated policy on our website and updating the "effective date" at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@krovio.com or call us at 01006005024.
Thank you for choosing Krovio as your luxury fashion destination.